Cititel Hotel Management (CHM)


Totally fulfilling experience in Asia Pacific

You will be spoilt for choice when it comes to selecting your accommodation at our South East Asia hotels. 

With a service strategy of providing guests with a ‘Totally Fulfilling Experience’, guests can be assured of warm hospitality, friendly and efficient service throughout their stay.

Great Rates for Travel Industry Staff!



The first CHM hotel was in Penang in 1997 with the opening of the 4-star Cititel Penang, followed by the 646-room Cititel Mid Valley in one of Asia's largest one-stop destination for living, business and leisure - the Mid Valley City, Kuala Lumpur.

In line with its strategic plans, the St GIles brand with three distinctive product positioning of 5 star, 4 star and 3 star was introducted in Asia Pacific. Aligning towards today's well-heeled travellers, each St Giles is centrally located, close to the pulse of the city's attractions and local flavours with inspired staff service to offer a wholesome city stay experience. 

The first St Giles to debut was St Giles Makati, sited in bustling Metro Manila. Corresponding this, The Gardens, a 5-star and The Boulevard, a 4-star were re-branded as a St Giles.  Early April of 2015, The Wembley a 4-star St Giles Hotel in Penang, located in George Town city's iconic landmark of Wembley Theatre, open with 415 rooms. This was then followed with the opening of the 4-star The Tank Stream, Sydney, ideally located in the central business district, on Pitt Street. 

Joining the foray of the Cititel Express in Kota Kinabalu and Ipoh is the Cititel Express, Penang; adjacent to The Wembley with 234 rooms, strategically positioning for the budget travellers.

CHM Today

Today, Cititel Hotel Management (CHM) operates 10 properties, providing a varied selection of accommodation ranging from three to five-star hotels inclusive of MiCasa All Suite Hotel, Kuala Lumpur with a combined total of over 3,800 rooms and employee strength of over 2,100 across Malaysia and Philippines.

CHM Hotels is represented in:

Australia • Japan • North America • Singapore • United Kingdom

CHM is a subsidiary of IGB Corporation Berhad, a property and investment holding company listed on the Malaysian Stock Exchange, renowned for its excellence in both commercial, retail and residential property development, including one of Asia's largest integrated development of Mid Valley City in Kuala Lumpur, Malaysia.

Photo Gallery

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CHM Hotels

  • Kuala Lumpur
    • Micasa All Suite Hotel
    • Cititel Mid Valley
  • Kota Kinabalu
    • Cititel Express*
  • Penang
    • Cititel Penang
    • Cititel Express
  • Ipoh
    • Cititel Express*
  • Resort
    • Pangkor Island (Redevelopment > Re-Open 2019)

St Giles Hotels

  • Kuala Lumpur
    • The Gardens
    • The Boulevard
  • Manila
    • St Giles Makati
  • New York
    • The Tuscany*
    • The Court*
  • London
    • St Giles London*
    • St Giles Heathrow*
  • Penang
    • The Wembley
  • Sydney
    • The Tank Stream*

* Associates

Special Travel Industry Rates with Cititel Hotel Management (CHM)

    The Wembley – A St Giles Hotel ~ Penang

    With easy access to business districts, coastal freeway to industrial parks and the city’s exciting heritage sites, your stay at The Wembley is just the right choice.

    Cititel Express ~ Penang

    Cititel Express is the epitome of a Smart, Clean and Simple hotel for both leisure and business travellers. Ideally located in the heart of George Town, our hotel offers comfortable guestrooms, delectable cuisine and other modern facilities.

    Cititel Penang ~ Penang

    4-star Cititel Penang offers 451 comfortably and well-appointed guestrooms with panoramic sea views and heritage views of the city, the north and south channels including the iconic Penang Bridge.

    The Gardens – A St Giles Signature Hotel & Residences ~ Kuala Lumpur

    Your stay begins with our warm Malaysian welcome and after a restful night sleep, be greeted by the sparkling sun streaming into your room.

    The Boulevard – A St Giles Hotel ~ Kuala Lumpur

    Strategically located in the vibrant district of Mid Valley City, The Boulevard is your most ideal address, be it for business or leisure.

    MiCasa All Suite Hotel ~ Kuala Lumpur

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    MiCasa All Suite Hotel Kuala Lumpur is about living in the bustling capital city with tall, looming skyscrapers and, at the same time, enjoying the unique tranquillity and serenity of resort living right in the heart of the city. 

    Extra Staff Bonuses!

    * Space Available Late Check Outs

    Room upgrades and late check-outs are on a space available basis and if granted will be at the time of check-in/check-out and at the sole discretion of the hotel

    Cititel Mid Valley ~ Kuala Lumpur

    Set amid the bustling commercial and leisure district of Mid Valley City, Kuala Lumpur, the award winning business hotel in Klang Valley offers comfort, affordability and warm hospitality at business-class standards.

    St Giles Makati ~ Manila

    With guestrooms located from the 8th floor right to 34th floor, enjoy panoramic views of the city, each furnished along clean and unpretentious design, offering the best value for money amidst friendly service.

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