The Karisma Experience begins the moment you arrive at one of our hotels or resorts. From the first hello, you will encounter a commitment to personal service and comfort that is unprecedented in hospitality. 

About Us

Karisma Hotels & Resorts (Karisma) is a renowned leader in hospitality management, operating a premier collection of award-winning properties in some of the world’s most desirable destinations, including Mexico, Jamaica & Dominican Republic. 

The Karisma portfolio includes the adults-only El Dorado Spa Resorts & Hotels, family-friendly Azul Hotels and Generations Resorts, urban-chic Allure Hotels, Karisma Hotels Adriatic, and Hidden Beach Au Naturel Resort.

Widely known for its creative and innovative approach to hospitality management, Karisma is dedicated to providing exceptional services to third-party hotel owners and hotel asset managers. With a variety of guest experiences ranging from the groundbreaking Karisma Gourmet Inclusive® Experience featuring chef-prepared cuisine, beach butlers, and product innovations including private swim-up and infinity pool suites, to traditional all-inclusive properties, to à la carte EP hotels, the Karisma name ensures a quality experience. 

Our Portfolio

El Dorado Spa Resorts & Hotels
El Dorado Spa Resorts & Hotels, by Karisma. A collection of classically elegant, unmistakably Mexican, adults-only resorts on some of the best beaches in Riviera Maya, Mexico. This AAA Four Diamond resort boasts a level of service, style and personal attention that has become all too rare in the modern world. You’ll be welcomed with a champagne toast. And feel instantly at home, enveloped in a sense of calm, casual luxury.

• El Dorado Royale
• El Dorado Casitas Royale
• El Dorado Maroma
• El Dorado Seaside Suites

Sensimar Resorts
Sensimar resorts are an adults-only haven of pure luxury. Located on the Caribbean and Adriatic Seas, each beachfront resort is its own unique paradise. Expect nothing less than impeccable service, decadent cuisine, and days spent soaking in the sunrays and saltwater breezes. Every aspect of Sensimar resorts is crafted to reawaken sensations of romances and intrigue. The views of the ocean and surrounding natural wonders alone will leave you simply enamored.

• SENSIMAR Seaside Suites.
• SENSIMAR Makarska
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Azul Hotels
Imagine creating an entirely new genre of luxury beachfront family hotels – from scratch. You’d start with the most unspoiled white-sand beaches in Mexico and Jamaica.  Accommodations would be luxurious, from beachfront Jacuzzi® swim-up suites to rooftop Sky Suites to private oceanfront villas. Here you’d discover personal concierge, 24-hour room service, baby amenities and toys. You’d offer supervised daytime activities and clubs for teens, tweens and toddlers, allowing parents to enjoy luxuries such as cozy beach beds with beach butler service, adult pools, swim-up bars and Zen-inspired spas. Then you’d make the entire experience Gourmet Inclusive®, with superb international à la carte cuisine and other gourmet delights. What would you call these enchanting Caribbean beach escapes under brilliant indigo skies? You’d call them Azul.

• Azul Beach Hotel
• ​Azul Mexico
• Azul Jamaica

Generations Resorts
Generations Riviera Maya was designed for today’s world of blended and extended families, with spacious Jacuzzi® suites, personal concierges, 24-hour room service and dining experiences for every taste. From seafood mixtures to chicken fingers, the Karisma Gourmet Inclusive® Experience means everyone gets what they want, when they want. Choose Generations Riviera Maya and discover everything from beach butlers and romantic couples massages to kid’s clubs and available nanny services, all in one of the most beautiful places on earth.

Sensatori Resorts
A luxury beachfront getaway shouldn’t just be tropical. It should be undeniably indulgent and exquisitely breathtaking. Sensatori resorts are the perfect blend of tropical bliss, heavenly indulgence, and unmatched service. With Gourmet Inclusive® cuisine and amenities, impeccable service, elegantly lavish accommodations, and views never short of picture perfect, Sensatori resorts provide dreamlike 5 star vacations for all ages. Welcome to your new definition of luxury, you just might never want to leave.

• Sensatori Punta Cana

Allure Hotels
Allure Hotels are the perfect place to relax and immerse yourself in the history and culture of these fascinating cities. Cartagena's Allure BonBon and Allure Chocolat's modern accommodations, waterfront scenery and rooftop city views allow guests to enjoy the serenity and comfort of an exclusive and private atmosphere. Armenia's Allure Café Mocawa, will immerse you in coffee and culture smells, whilst Belgrade's Allure Caramel takes you back in history of both the region and Europe. This beautiful 1920's villa is a unique combination of elegance, art and comfort that will make your stay unforgettable.

• Allure Chocolat
• Allure Café Mocawa Resort
• Allure Bonbon
• Allure Caramel
• Allure Aroma Mocawa