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Grand Palladium Kantenah Resort & Spa ~ Playa del Carmen

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STV Super Specials
What do these rates mean?

* STV Super Specials are STV's usual SUPER Discounted Special rates, GENUINELY and STRICTLY ONLY available for TRAVEL INDUSTRY Employees resident globally, and are classified as an Employee Benefit. (Available to Airline, Travel Agent, Tour Operator, ATC & Airport Handling Agent Employees)

* You must be a Travel Industry Employee and you must be registered with STV (Free) to be able to book our STV Super Special rates.

* Minimum one Travel Industry Employee per room. You are required to present your I.D. / proof of employment on check-in.

* There is no limit to the number of bookings per year you can book (unless stated otherwise)

* Friends and Family cannot book STV Super Special Rates. They can accompany you but must stay in the same room as you (some hotels permit an extra room for Friends & Family and if so this will be stated on the hotel page, but you must always be included in the booking and be staying at the hotel).

* PAYMENT & CANCELLATION: With STV Super Special rates you only need to pay a very small refundable deposit within 14 days of making your booking, or right away if travelling short notice, and the main balance of the booking is paid direct to the hotel, usually on check-in. It is FREE to cancel or amend dates for your booking, often right up to and including the day of check-in, making these rates great for standby travelers (see each hotels payment & cancellation terms). When you make a booking request with STV Super Special rates and it is confirmed, you do not need to go ahead with the booking and can cancel immediately without paying a deposit if you wish.

* Remember STV Super Special Rates are only available for Airline & Travel Industry Employees as an employee benefit and are the lowest rates you will ever find.

MORE INFORMATION

* True Airline & Travel Industry Employee rates are known as ON REQUEST. This means you choose your hotel and Super Special rate and submit your booking request through our website and you will receive a response back from the hotel as soon as possible. Because the rate is so highly discounted, the hotel 1st needs to check if they have enough spare rooms to agree to let you pay these exclusive Travel Industry Employee rates. The hotels will often reply to you the same day but be prepared to wait up to 24-48 hours ~ It's worth it!

* BEWARE of other Interline/Agency companies telling you they offer Genuine Airline & Travel Industry Employee rates with 'immediate confirmation'! This is simply not true, and you are being misled. Hotels need to manually check their availability for Genuine Travel Industry employee rates and this can take 1-2 days. This is why they are known as ON REQUEST rates.

* BEWARE. If other companies tell you your Friends and Family can use the same rates as you unaccompanied, you know they are not genuine Travel Industry Rates! No hotels allow Friends & Families to book genuine Airline & Travel Agency Employee rates unaccompanied, so they are simply selling you rates that are also available to the general public through other channels.

STV have different rates available to Friends and Family to enjoy unaccompanied, they are called STV Direct rates. Because we source such rates in bulk and are the only truly global client and leading company selling holidays to Airline and Travel Agency Employees and their Friends and Family (we have served travel industry employees resident in over 200 countries ~ almost every single country on the planet), we always have the lowest STV Direct rates available anywhere. See STV Direct for these great deals for you and your Family.

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Family-friendly Luxury

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About the Resort 

​Tucked away among the lush tropical vegetation of the Mayan Riviera, Grand Palladium Kantenah Resort & Spa overlooks nearly a mile of exquisite beach.

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The hotel embodies the richness of the environment and is surrounded by local animals and lavish gardens that provide a truly unique experience.

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Those staying at Grand Palladium Kantenah Resort & Spa can enjoy the wide selection of pools, restaurants, facilities and shared installations with the other two hotels, Grand Palladium Colonial Resort & Spa and Grand Palladium White Sand Resort & Spa. With the Infinite Indulgence® experience, everything is included. 

Accommodation

Deluxe Garden View Room
A furnished balcony for you to enjoy the lush views of the Riviera Maya landscape, a flat-screen TV, a reading area and complimentary toiletries, among the many amenities designed to make your vacation perfect.

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The accommodation offers a king-size bed or two double beds and is conveniently located close to the hotel lobby and the main facilities.

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Services

Pool Section
Enjoy five fabulous pools to cater for whatever you happen to be in the mood for: giant pools with a host of entertainment activities for splashing about with the family, relaxing kid-free pools, and a kid's water park where the little ones will have all the holiday fun they can take! 

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Sports & Leisure
Some of the entertainment activities include: salsa and merengue classes, Spanish lessons, quizzes, pool, mini golf, ping-pong, basketball and tennis tournaments, horse shoes, Mexican games, kayak race, frisbee games and karaoke.

A number of water sports including snorkelling, kayaking and windsurfing are also available.

Photo Gallery

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Location

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*Grand Palladium Kantenah Resort & Spa applies a strict policy of 1 room per booking only.  Bookings of multiple rooms at the hotel will automatically be rejected.

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Restaurants

El Dorado
The resort's à la carte steak house, paradise for meat lovers. Only the best cuts, grilled and combined with the most flavourful and varied side dishes. And always, in addition to the menu, the salad bar lets you complement your dinner with whatever you like best. 

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La Adelita
Here you'll enjoy anything from Mexican cuisine's most popular dishes to special dishes prepared following their chef's own recipes, also full of authentic Mexican flavour.

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Sumptuori
À la carte restaurant with the most popular pieces from one of the most international types of cuisine: Japanese. The restaurant has a teppanyaki from which you'll enjoy front row seats to a true culinary show. 

Portofino
The Portofino Restaurant stands out not only for its amazing and traditional pasta dishes and pizza but also for its abundant aromas and flavours of the Mediterranean. 

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Poseidon
Located at a spectacular rocky spot bathed in the sea and fresh air, this lovely restaurant is the perfect place to enjoy the best fish and rice in one that you'll never forget.

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Chang Thai
Chang Thai includes a healthy, natural and diverse menu which combines vegetables, chicken, meats and shrimp with sweet and sour, peanut and curry sauces.

Bahia E Brasa
One of the most successful restaurants in the entire complex, serving a wide variety of meat from Brazil, cut on the spot by the waiters and served freshly cooked to your table.

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Swim up Bar
Take a dip in the main pool of the Kantenah Hotel and swim your way to the Swim Up bar to try the variety of drinks and cocktails that their barman can make for you.

La Jarra Bar
The La Jarra bar is located on the beach of the Grand Palladium Kantenah hotel, a perfect place to enjoy some sun, sea breezes and the beautiful views of the Caribbean Sea.

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