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The Fives Beach Hotel & Residences ~ Playa Del Carmen

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STV Super Specials
What do these rates mean?

* STV Super Specials are STV's usual SUPER Discounted Special rates, GENUINELY and STRICTLY ONLY available for TRAVEL INDUSTRY Employees resident globally, and are classified as an Employee Benefit. (Available to Airline, Travel Agent, Tour Operator, ATC & Airport Handling Agent Employees)

* You must be a Travel Industry Employee and you must be registered with STV (Free) to be able to book our STV Super Special rates.

* Minimum one Travel Industry Employee per room. You are required to present your I.D. / proof of employment on check-in.

* There is no limit to the number of bookings per year you can book (unless stated otherwise)

* Friends and Family cannot book STV Super Special Rates. They can accompany you but must stay in the same room as you (some hotels permit an extra room for Friends & Family and if so this will be stated on the hotel page, but you must always be included in the booking and be staying at the hotel).

* PAYMENT & CANCELLATION: With STV Super Special rates you only need to pay a very small refundable deposit within 14 days of making your booking, or right away if travelling short notice, and the main balance of the booking is paid direct to the hotel, usually on check-in. It is FREE to cancel or amend dates for your booking, often right up to and including the day of check-in, making these rates great for standby travelers (see each hotels payment & cancellation terms). When you make a booking request with STV Super Special rates and it is confirmed, you do not need to go ahead with the booking and can cancel immediately without paying a deposit if you wish.

* Remember STV Super Special Rates are only available for Airline & Travel Industry Employees as an employee benefit and are the lowest rates you will ever find.


* True Airline & Travel Industry Employee rates are known as ON REQUEST. This means you choose your hotel and Super Special rate and submit your booking request through our website and you will receive a response back from the hotel as soon as possible. Because the rate is so highly discounted, the hotel 1st needs to check if they have enough spare rooms to agree to let you pay these exclusive Travel Industry Employee rates. The hotels will often reply to you the same day but be prepared to wait up to 24-48 hours ~ It's worth it!

* BEWARE of other Interline/Agency companies telling you they offer Genuine Airline & Travel Industry Employee rates with 'immediate confirmation'! This is simply not true, and you are being misled. Hotels need to manually check their availability for Genuine Travel Industry employee rates and this can take 1-2 days. This is why they are known as ON REQUEST rates.

* BEWARE. If other companies tell you your Friends and Family can use the same rates as you unaccompanied, you know they are not genuine Travel Industry Rates! No hotels allow Friends & Families to book genuine Airline & Travel Agency Employee rates unaccompanied, so they are simply selling you rates that are also available to the general public through other channels.

STV have different rates available to Friends and Family to enjoy unaccompanied, they are called STV Direct rates. Because we source such rates in bulk and are the only truly global client and leading company selling holidays to Airline and Travel Agency Employees and their Friends and Family (we have served travel industry employees resident in over 200 countries ~ almost every single country on the planet), we always have the lowest STV Direct rates available anywhere. See STV Direct for these great deals for you and your Family.

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All-inclusive Resort for the whole family



About the Resort

Hugging the white sand coast of the Caribbean Sea, The Fives Beach Hotel & Residences offers a luxurious vacation retreat in Riviera Maya, Mexico.

Relax on the white sand beach and sip a tequila-infused cocktail from the beach bar. Renew body and spirit at Fives Spa, or lounge by the resort's seven outdoor pools with your butler on hand. Savor global flavors at the resort's gourmet and casual restaurants and bars.

A Luxury All-Senses Inclusive Hotel

Immerse yourself in a luxurious Caribbean escape to The Fives Beach Hotel & Residences in beautiful Playa del Carmen, Mexico.

Hugging Mexico's Caribbean Coast with a half-mile of sugary white beach on the Riviera Maya, the resort's All Senses Inclusive hotel takes all five senses on a journey - relaxation, adventure, food, culture, and romance.

The Fives Beach Hotel is a place where you can unwind, unplug, and reconnect with family and friends.


Relax on the resort's private sand beach or swim and snorkel in the turquoise-blue sea. Lounge by the resort's seven outdoor pools, including a heated pool for adults only, an infinity pool with a swim-up bar at the beach club, and a children's pool at the Kids Club Playhouse.

Enjoy beach and pool activities, learn to scuba dive, or indulge in a massage at our spa. Embark on a culinary journey at incredible restaurants and bars, and enjoy shopping, dining, and entertainment at The Fives Plaza.

Beachfront Hotel Steps From The Caribbean Sea

Edging a half-mile of white sand beach on the Caribbean Sea, the resort's beautiful hotel is surrounded by a tropical forest in the heart of the Yucatan Peninsula. They're just 10 minutes away from downtown Playa del Carmen restaurants, bars, shops and nightlife.

The resort's Playa del Carmen hotel is immersed in the spirit of the Riviera Maya and within minutes of exciting attractions and activities, from snorkeling and scuba diving to touring ancient Mayan ruins.

Discover fun eco-theme parks, jungle ziplines, beautiful beaches, underground rivers and cenotes, and championship golf courses only minutes away in beautiful Playa del Carmen.



At the Fives Spa, Zen-inspired techniques are fused with ancient elements. Enter the relaxing dry sauna and eucalyptus steam rooms before beginning your spa regimen. Then step into one of 11 treatment rooms. You can opt for a massage in your suite or by the beach, or embark on a sensory journey with the resort's remarkable Signature Massage.

Choose from a variety of tantalizing treatments for the entire family. Conclude your spa day with the resort's full-service beauty salon and spa store, where must-have beauty products allow you to enjoy the Fives Spa experience long after your return home.



Dining at The Fives Hotel & Residences is a celebration of the culinary arts – a perfect orchestration of ingredients, preparation, presentation and service.

With floor-to-ceiling windows, the open kitchen Italian restaurant Arezzo is a treat for the senses. An array of freshly made pastas, pizzas and grilled-to-perfection seafood, poultry and meats compose a mouthwatering menu straight out of old Italy. For wine lovers, a dedicated sommelier will help pick pairings from an impressive list of 150 varieties.


Flavours presents casual, family-oriented culinary experiences from World cuisine for breakfast, Mexican Cuisine for dinner. Dine-in tropical splendor beneath our glass atrium, while spider monkeys cavort outside.

From the resort's popular Food Display concept to delectable à la carte options, you’ll quickly discover why Flavours is a Fives family favorite.

A 15-foot standing Buddha greets you upon arrival at Koh Thai, as aromas such as lemon grass, ginger and holy basil delight the senses.

Sample popular classics such as Pad Thai, Green Curries and Coconut Soup, or savor one of our contemporary wok creations prepared by genuine Thai chefs. For outdoor dining, try one of our wooden pagodas floating over the resort's lit Koi pond.

For breakfast or dinner La Brasserie, Fives contemporary Bistro Cuisine, takes center stage in this old-world inspired dining establishment.

Choose from the lavish Food Display or enjoy culinary classics such as Steak Tartare, Coq-au-Vin, Entrecôte au Poivre, Gratinated Onion Soup and luscious Crème Caramel. Sip on a South of France Merlot, enjoy the best cheese trolley this side of Burgundy and conclude the evening at our flambéed coffee station.

Extending from Mexico to Northern Costa Rica, Mesoamerica holds some of the most diverse and creative culinary history on earth. Welcome to Meso Tapas. This intimate, vibrant and cozy nook of Fives dishes out the best Latin American cuisine, from street favorites to complex pre-Hispanic preparations. Arepas, Tamales, Gallo Pinto, creative "Tacos" and fantastic sweets await you at Meso.

Photo Gallery

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All Inclusive

  • Welcome glass of sparkling wine.
  • Accommodation taxes and gratuities.
  • Meals and drinks at restaurants and bars.
  • Domestic and international Premium liquors.
  • Personal Concierge and Butler at pool and beach area.
  • Non-motorized aquatic sports available at the Hotel.
  • 24 hours room service (alcoholic drinks until 1 am).
  • Day and Night entertainment.
  • Dinner at Gourmet restaurants.
  • Wi-Fi.
  • Kids Club (4-12 years old).
  • 24 hours fitness center (adults only).
  • In room mini bar.
  • Valet Parking



Whether you’re young or just young at heart, you’ll feel right at home at The Fives Hotel & Residences. Discerning guests will appreciate the resort's oversized suites with separate living and sleeping areas, rich mahogany-hued woods, marble finishes and luxuries such as plush robes, rainfall showers, spa robes, private balconies and complete baby amenities.

From lavish 1-, 2- or 3-bedroom  residences, you’ll enjoy everything from aromatherapy and pillow menus to personal concierges and 24-hour room service.

1 Bedroom Residences
The Fives Residences boast a separate living room with modern furnishings, a double pull-out sofa bed, a modern kitchenette (refrigerator, microwave, oven, and stove), and a dining table for up to 4 people.

There is a terrace/balcony off the living room and bedroom with a garden view. The master bedroom is furnished with a king-size bed, his & hers sinks with backlit frosted glass tops, a walk-in “rain forest” shower, a private toilet cabin, bath amenities, a hairdryer, deluxe bathrobes, and a magnifying vanity mirror.


1 Bedroom  Swim-Up Residence 
These suites provide the same amenities as the 1 Bedroom Essence Suites but guests can step right into the main pool and water deck in front of their suite’s patio.


1, 2, and 3 Bedroom Sky Residence 
The Sky Residence occupies the top floors of each building to feature a private rooftop lounge designed for tranquility, privacy, and sophisticated entertaining. 

This rooftop lounge doubles the living space of the suite and offers an "al fresco" lifestyle with a half bathroom, patio dining, pergola, built-in barbeque grill, Jacuzzi® for two, chaise lounges, and a relaxing Bali bed.

2 and 3 Bedroom Residence. 
The 2 bedroom residence has been specially designed for families and friends, providing the same amenities as 1 Bedroom residence as well as a tastefully designed second, king-size bed bedroom connected by an entry hall.

The 3 bedroom has been designed with family or friends gatherings in mind.