STV Statement reference Bookings, Cancellations & Coronavirus

STATEMENT AND USEFUL INFORMATION FOR STV CLIENTS 


With regards to existing and new bookings with STV, we are of course very conscious and sympathetic to people's concerns over Coronavirus and implications of a varying nature that this may be causing. Rest assured the team at STV have the greatest compassion for this situation. We are here to HELP and offer factual advice and assistance regarding clients with current bookings and clients wishing to book but still having worries or concerns.

If you would like to 'book ahead' for June-December in readiness for the success of government prevention/lock down measures, proved to be working already in many countries, with our spectacular latest deals with no cancellation or amendment fees and hence nothing to lose CLICK HERE

Bookings & Cancellation Policy


1. We are working closely and successfully with our Hotels in respect to getting agreement for ''no cancellation charges if your flight is canceled up until the day of check-in'' owing to the Coronavirus. Most of our Hotels already impose no cancellation charges or amendment fees anyway up until and including the day of check-in. You can see the current cancellation charges on each hotel page, and keep an eye out for any that may be updated as many Hotels that did not previously agree to this policy are revising terms accordingly.  In the meantime if you have already made a booking or wish to make a booking but are worried about possible flight cancellations, you can see from the cancellation policy, the number of days up until check-in to when you can cancel without any cancellation charges, so you are safe to keep hold of your existing booking until then if you are concerned, rather than lose the opportunity and deal altogether, and are safe to make a new booking for future dates, noting this 'no cancellation fee' and 'no amendment fee' deadline. These special deals will not be around for long, so it's a good idea to secure space while you can.
 
As mentioned any hotels that do not already have "free cancellation up to and including the check-in" may well change their terms shortly to accommodate this, in which case we will update the cancellation policy on the relevant hotel page, and this will replace any previous less accommodating cancellation terms (if applicable) and any new such terms will apply to existing bookings as well as new ones being made. You can check back from time to time and see updated cancellation terms on the relevant hotel page, shown under the price box here:

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2. Should I be thinking about a vacation/traveling/booking ahead given the current situation in respect to Coronavirus? 
This is of course entirely up to you, your personal feelings and thoughts, and very importantly how you interpret Television and Newspaper/Media coverage. STV have conducted much research which is based on the chances of contracting the virus in countries globally, common symptoms experienced for the majority of people, the small percentage of people that suffer more severely including very unfortunate but low percentage fatalities, in comparison with the population of each country, as well as traditional viruses, illness and dangers that have existed for many years, which are currently not being publicised and based on statistics have significantly greater risks to travelers. Please research yourself to source such important facts when considering whether to travel or not!​

WHY NOT PLAN AHEAD THOUGH? OUR LATEST JUNE-DECEMBER "TIME TO PLAN AHEAD" DEALS OFFER TRULY EXCEPTIONAL VALUE IF BOOKED SOON, NEVER TO BE SEEN AGAIN, AND THE OPTION TO CANCEL OR AMEND DATES MUCH LATER (OFTEN UP TO THE DAY OF CHECK-IN) AT NO COST. NOTHING TO LOSE! THE RADICAL GOVERNMENT PREVENTION MEASURES NOW IN PLACE  SHOULD HOPEFULLY MEAN IT WILL BE FINE TO TRAVEL BY THEN. EVEN IF IT IS NOT, YOU CAN CANCEL OR DELAY AT NO COST, SO HAVE NOTHING TO LOSE!  CLICK HERE TO SEE THESE DEALS. 

Remember, booking ahead at times such as these and spreading positive and factual advice to the general public as many of our clients are doing is not considered benefiting from others misfortune - quite the opposite in fact, it helps to rebuild the tourism industry sooner rather than later because industry employees are considered Ambassadors, well respected with their views and have proven in the past with dreadful situations such as Sars, 9/11 and the Tsunami that they can indeed help with recovery. Happy travels, lets save jobs and the industry as we do best! For more information about being an Ambassador in our industry and saving jobs CLICK HERE

FOR FURTHER THOUGHT:

AMBASSADORS TO THE TRAVEL INDUSTRY ~ SPEED UP IT'S RECOVERY

​We all know Airline Employees are more resilient and brave when it comes to planning travel ahead during troubled times and when the general public will not. This also provides opportunities for airline employees with likely low flight loads for standby travel and remarkable hotel deals, and importantly provides the opportunity for welcome assistance they can offer as Ambassadors by spreading the word to the general public that they are getting ready to travel in advance. We also know the Media often portray situations in a one-sided different light for their own benefit. Source actual facts and statistics in relation to this virus and other well known and traditional viruses, illnesses and dangers that can, and have always presented dangers and been encountered when traveling.

Click Here and follow this Facebook page which offers such non opinionated facts.
Click Here and follow this Facebook page which offers special employee benefits for Airline Employees

No one doubts or undermines this current situation, but Airline & Travel Industry employees by nature rarely take much notice of 'media hype' and refrain from general public style 'panicking' which simply makes matters worse. Recognize these facts and statistics, be more resilient and help where others cannot. It is something to be proud of.

Also 'understand' your airline employers situation and their necessary cut backs and preventative measures to ensure as little short & long term commercial damage as possible, which in turn could therefore affect your jobs. These preventative measures also ensure virus contraction numbers of this disease start to decline sooner rather than later and should be looked at as 'positive' measures for us all to resume normal life as soon as possible.

Many of us naturally have concerns regarding job security ~ help is already on the way and airlines have already started receiving government financial bail outs ~ Confidence is restoring in this respect already ~ so help educate the general public consumer and show resilience when it comes to planning travel ahead. 

This does help your employer recover faster ~ be an ambassador and help recovery of the airline & tourism industry.

T
his in turn helps secure job security ~ spread the word about the actual 'current' facts of this virus in comparison with other currently far greater traditional dangers in respect to traveling to many other countries ~ something not reported and generally forgotten about by the Media. Staff Travel Voyage and the above Facebook pages keeps you updated on these.

If you can afford unpaid leave, consider it, as it will financially help your employer and could save your job and travel (when it is safe to do so). Well armed with this knowledge, report your positive experiences and thoughts, as it helps restore confidence for general public consumers and hence your employer.

It's up to us all in the airline & travel industry to play this vital Ambassador role for the faster revival of tourism and the speedier recovery of your airline employer.

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