Privacy Policy


Last Modified: 1st September 2023
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At Staff Travel Voyage (, we respect the privacy of our users and the importance of the information they entrust to us. This Privacy Policy helps you understand what information we collect, how we use it, and what choices you have regarding your information.

  • The information you provide – When you register for a Staff Travel Voyage account, we ask you for personal information such as your name, home address, email address, phone number, company affiliation, employment status, and an account password.

  •  Cookies – When you visit, we send one or more cookies – a small file containing a string of characters – to your device that uniquely identifies your browser. We use cookies to provide a secure browsing experience and to improve the quality of our service. The cookies we use do not personally identify you.

  •  Login information – When you access services, our servers automatically record information that your browser sends whenever you visit the website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser.

  •  User communications – When you send email or other communications to Staff Travel Voyage, we may retain those communications to process your inquiries, respond to your requests, and improve our services.

  •  Other sites – This Privacy Policy applies to Staff Travel Voyage services only. We do not exercise control over the sites displayed as links from within our various services. These other sites will have their own privacy policies.

How we use the information collected

We use the information we collect to provide Staff Travel Voyage services to you.

Access, Improve, and Develop Staff Travel Voyage

  •  Enable you to access and use Staff Travel Voyage.
  • Operate, protect, improve, and optimise Staff Travel Voyage, such as by performing analytics and conducting research.
  • Provide customer service, responding to your questions or comments.
  • Send you service or support messages, updates, and account notifications.
  •  Operate, protect, improve, and optimise Staff Travel Voyage; personalise and customise your experience; conduct profiling based on your interactions with Staff Travel Voyage, your search and booking history, your profile information and preferences, and other content you submit to Staff Travel Voyage.

We process this information given our legitimate interest in improving Staff Travel Voyage and our customer’s experience with the platforms.

 Personalisation, Marketing, and Advertising

  • Send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences.
  •  Conduct profiling of your characteristics and preferences (based on the information you provide to us, your interactions with Staff Travel Voyage, and your search and booking history) to send you promotional messages, marketing, advertising, and other information that we think may be of interest to you.

We will process your personal information for the purposes listed in this section given our legitimate interest in undertaking marketing activities to offer you products or services that may be of interest. You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing communications or by emailing us at [email protected]

Information Sharing
We will not share your personal information with others except as indicated below:

  • Our Affiliate Companies, hotels, and agents.
  • Service providers, such as email service providers or credit card payment processors, perform services on our behalf.
  • Other third parties in limited circumstances, such as complying with legal requirements, preventing fraud, and protecting the safety of our users.

Your choices for personal information
Most browsers are initially set up to accept cookies, but you can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some users may review or update their personal information by logging into their accounts. If you have a Staff Travel Voyage account, many of the choices you have on Staff Travel Voyage are built directly into Staff Travel Voyage or your settings.
For example, you can:

Edit information in your profile at any time, amend your destination preferences, and reset your password.

You also have choices available to you through the device or software you use to access Staff Travel Voyage.

For example:
The browser you use allows you to control cookies or other types of local data storage. Please note that Staff Travel Voyage features and services may not function properly if your cookies are disabled. To learn more about these choices, please see the information provided by your device or software provider.

Other options:
You have options, described below, in relation to the information that we have about you. To exercise these options, please contact us. If you’re a user from the European Economic Area (EEA), you can:

  • Access the information we hold about you. We’ll usually share this with you within 30 days of you asking us for it.
  • Have your information corrected or deleted. You can update your information in your settings. If you have problems updating the information or if you would like us to delete it please email us at [email protected]
  •  Object to us processing your information. You can ask us to stop using your information, including when we use your information to send you marketing emails or push notifications. If you opt out of receiving marketing messages from us, we may still send you newsletters and updates about your account and your reservations.
  •  Complain to a regulator. If you’re based in the EEA and think that we haven’t complied with data protection laws, you have a right to lodge a complaint with the Data Protection Commission or with your local supervisory authority.

We take appropriate physical, electronic, and other security measures to help safeguard personal information from unauthorised access, alteration, or disclosure.

Changes to this privacy policy
Please note that this Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page and each version of this Privacy Policy will be identified at the top of the page by its effective date. If you have any additional questions or concerns about this Privacy Policy, please feel free to contact
us by email at [email protected]