Shangri-La Hotel ~ Hangzhou


You are lost in nature's emerald treasury; Hangzhou’s West Lake surpasses all expectations. 

Shangri-La Hangzhou is conveniently located just 34km from the international airport and 5 minutes from downtown. The hotel overlooks the serene West Lake, in a city known as "paradise on earth”.

Cycling along the meandering paths of this legendary scenic spot, you are dazzled by its beauty – natural and manmade. Still, you crave more. Your journey at Shangri-La Hotel, Hangzhou, has begun.

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The experience

You did well to rent a bicycle at the Hotel Concierge. You can now explore this 40-acre property at your own pace. Scenes of the placid lake greet you whenever you emerge from the greenery and hillocks. The view of graceful Xiling Bridge is reminiscent of classical Chinese paintings.

You glimpse the National Silk Museum, the world’s largest of its kind, and are excited about your visit tomorrow. Cycling back to the hotel, you admire the traditional lines of its architecture silhouetted in the setting sun.

Within its walls, elegant touches of luxury and refinement make you feel like an erstwhile Mandarin in his mansion. You could spend hours here, admiring the surrounding beauty.  

Night falls. Back at the hotel, the expert hands of the spa’s masseuse ease all tightness from your bicycle ride. Refreshed, you are tempted to have a glass of wine at the Italian restaurant, Peppino. It’s half an hour to your reservation at Shang Palace and a taste of signature Hangzhou cuisine, of delicately seasoned seafood and vegetables.

"Beyond dispute, the finest and noblest in the world," was how, centuries ago, Marco Polo described Hangzhou. Amid sumptuous surroundings and hospitable service, it seems his words perfectly portray the splendour and magnificence of your stay at Shangri-La Hotel, Hangzhou.


383 spacious guestrooms and suites located in 2 wings and 3 villas, amongst 40 acres of manicured gardens and tree-lined pathways. Non smoking rooms are available on request.

The rooms are some of the largest among Hangzhou luxury hotels. They are tastefully designed to complement the beautiful natural setting.

The high-ceilinged, luxuriously appointed rooms include:

  • 24-hour room service
  • Broadband Internet access
  • Colour television
  • Hairdryer
  • Individually controlled air-conditioning
  • International direct-dialing telephones
  • In-room safety locker
  • Mini-bar and refrigerator
  • Tea and coffee making facilities


From an intimate conversation to a large banquet, the restaurants at Shangri-La Hotel, Hangzhou, present an array of dining options.

Sample the unique and open international buffet at Coffee Garden, the all-day dining restaurant. Delight yourself with the flavours of Italy in Peppino, Hangzhou's finest Italian restaurant, where diners can relish superb dishes such as homemade fresh pastas and stone oven pizzas. Shang Palace, Shangri-La's signature Cantonese restaurant, is led by Master Chef Xiao Liang Cai, features tantalizing Hangzhou specialities.

Head to Lobby Lounge for some relaxing teas, light snacks and cocktails. Meanwhile, Garden Bar offers live entertainment and is recognised as one of the hotel's most popular destinations.

Health & Leisure

The hotel offers a superbly equipped Fitness Centre including a children's pool, an elegant indoor swimming pool, along with a sauna, steam bath and complete massage facilities.

The gymnasium is equipped with an array of cardiovascular equipment along with satellite television. Outdoor tennis courts are also available, and a championship golf course sits just 30 minutes from the hotel.

Meetings and events

Shangri-La Hotel, Hangzhou, offers attentive service, state-of-the-art technology and a wide range of function spaces in a memorable setting beside West Lake.

Our extensive range of more than 19 meeting and function rooms can cater for anything from intimate banquets to international gala events. Our traditional fixed seat auditorium can accommodate up to 582 guests.

For the wedding of your dreams, elegance and sophistication defines the setting. You can lavishly decorate your venue with an array of stunning flowers, crisp white linen covered tables and chairs adorned with ribbons of your choice. Or, favour an opulent romantic setting, capturing the ambiance of the West Lake creating a refined atmosphere of harmony and elegance.

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