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The Fives Downtown ~ Playa Del Carmen

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STV Super Specials
What do these rates mean?

* STV Super Specials are STV's usual SUPER Discounted Special rates, GENUINELY and STRICTLY ONLY available for TRAVEL INDUSTRY Employees resident globally, and are classified as an Employee Benefit. (Available to Airline, Travel Agent, Tour Operator, ATC & Airport Handling Agent Employees)

* You must be a Travel Industry Employee and you must be registered with STV (Free) to be able to book our STV Super Special rates.

* Minimum one Travel Industry Employee per room. You are required to present your I.D. / proof of employment on check-in.

* There is no limit to the number of bookings per year you can book (unless stated otherwise)

* Friends and Family cannot book STV Super Special Rates. They can accompany you but must stay in the same room as you (some hotels permit an extra room for Friends & Family and if so this will be stated on the hotel page, but you must always be included in the booking and be staying at the hotel).

* PAYMENT & CANCELLATION: With STV Super Special rates you only need to pay a very small refundable deposit within 14 days of making your booking, or right away if travelling short notice, and the main balance of the booking is paid direct to the hotel, usually on check-in. It is FREE to cancel or amend dates for your booking, often right up to and including the day of check-in, making these rates great for standby travelers (see each hotels payment & cancellation terms). When you make a booking request with STV Super Special rates and it is confirmed, you do not need to go ahead with the booking and can cancel immediately without paying a deposit if you wish.

* Remember STV Super Special Rates are only available for Airline & Travel Industry Employees as an employee benefit and are the lowest rates you will ever find.


* True Airline & Travel Industry Employee rates are known as ON REQUEST. This means you choose your hotel and Super Special rate and submit your booking request through our website and you will receive a response back from the hotel as soon as possible. Because the rate is so highly discounted, the hotel 1st needs to check if they have enough spare rooms to agree to let you pay these exclusive Travel Industry Employee rates. The hotels will often reply to you the same day but be prepared to wait up to 24-48 hours ~ It's worth it!

* BEWARE of other Interline/Agency companies telling you they offer Genuine Airline & Travel Industry Employee rates with 'immediate confirmation'! This is simply not true, and you are being misled. Hotels need to manually check their availability for Genuine Travel Industry employee rates and this can take 1-2 days. This is why they are known as ON REQUEST rates.

* BEWARE. If other companies tell you your Friends and Family can use the same rates as you unaccompanied, you know they are not genuine Travel Industry Rates! No hotels allow Friends & Families to book genuine Airline & Travel Agency Employee rates unaccompanied, so they are simply selling you rates that are also available to the general public through other channels.

STV have different rates available to Friends and Family to enjoy unaccompanied, they are called STV Direct rates. Because we source such rates in bulk and are the only truly global client and leading company selling holidays to Airline and Travel Agency Employees and their Friends and Family (we have served travel industry employees resident in over 200 countries ~ almost every single country on the planet), we always have the lowest STV Direct rates available anywhere. See STV Direct for these great deals for you and your Family.

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Redefining Luxury



About the Resort

Begin every day with a promise of new and extraordinary experiences and discover the beauty of this luxury boutique hotel. Bringing a touch of glamour to the Riviera Maya, The Fives Downtown Hotel & Residences takes you beyond the expected, offering an authentic and contemporary retreat for travelers to experience the sheer magic of Playa del Carmen.


A Downtown Playa Del Carmen Hotel Steps From Fifth Avenue
35 miles south of Cancun International Airport (CUN). Enjoy a perfect balance of land and sea when you stay at The Fives Downtown Hotel & Residences. This boutique hotel in Playa del Carmen sits at the gateway of the Riviera Maya. Set between the lively city bustle and the breathtaking Caribbean coastline, The Fives Downtown is steps from the best restaurants, bars, and boutiques of Fifth Avenue. 

Stroll down to the warm shores of the Caribbean Sea to soak up the warm sun or walk to the Coco Bongo Show for wild nightly entertainment.

Discover Mexico's past and visit the fascinating Mayan ruins of Cobá, Tulum, and Chichén Itzá, all within an hour's drive from the hotel. Hop on the ferry to explore the island of Cozumel or seek some adventure at the eco-theme parks just minutes away.



Luxury Ocean View Suites In Playa Del Carmen
Escape to the Caribbean coast in chic coastal design of the resort's spacious guestrooms and suites at The Fives Downtown Hotel & Residences. Reflecting the natural beauty of the Riviera Maya, each room and suite features custom mid-century-inspired furnishing with handcrafted wood-panel walls and vibrant pops of color designed to inspire.

Deluxe Room Inner Patio View
Retreat to your ultra-chic haven featuring one king bed, flat-screen TV, and views of the vertical wall garden and courtyard.

Superior Room Garden View
Relax and unwind with one king bed, and a spacious living area with a sofa bed, some of the suites have balconies overlooking the courtyard's live wall gardens.

Junior Suite
Inspired by the Mexican Caribbean with the touches of color that represent us, wood details, and a modern metal screen that defines the living area and the bedroom, providing greater comfort.

EPIC One Bedroom Loft Residence
Equipped with one king master bedroom and a separate living room.

One Bedroom Suite Whirlpool Ocean View
Begin blissful mornings gazing over the city soaking in a whirlpool tub in the spa-like bathroom.

EPIC One Bed Ocean View Resort Residence
Wake up and enjoy an open living/dining area with a kitchen and sofa bed.


One Bedroom Mezzanine Suite
Residentially styled with all the comforts of home including kitchens, a spacious living room, and a dining table for six.

Two Bedroom Resort Residence City View
Stretch out in two bedrooms featuring one king and two queen beds.

Two Bedroom Suite with Whirlpool
Residentially styled with a spacious living room with a 50" Smart TV and balcony with a private plunge pool with city and ocean views.

Two Bedroom Penthouse Ocean View with Private Pool
Luxurious in every way, our two-story penthouse features everything needed for a first-class retreat in the Riviera Maya.

EPIC Room Inclusions
Epic Lobby Check-in * VIP Ambassador Service * Unlimited Restaurant Reservations * Welcome Letter * Welcome Cocktail * Premium Bathroom Amenities * Pillow Menu * Premium Mini Bar * Sparkling Wine and Chocolate Strawberries * Aromatherapy * Bathrobe and Slippers * Hydrotherapy access (30 Min per day) * Shuttle to Playa del Carmen and Puerto Morelos * 10% Wine discount * 10% Signature Tours * 20% Marley Coffee Discount * 20% Spa Discount * 30% Romantic Dinner Discount * 30% Discounts Bali Beds

Photo Gallery

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Authentic local flavor, fresh ingredients, and contemporary spaces set the tone for the resort's collection of cool and casual dining experiences at The Fives Downtown Hotel & Residences.

Savor inventive gourmet cuisine by renowned chefs from around the globe at the resort's on-site restaurants that will tantalize your taste buds.

Whether it is the bustling open kitchen atmosphere of Mercatto Italian, the ultra-hip Fives rooftop vibe, the variety of tequilas and tapas at El Tigre Bar, or the freshly roasted artisan coffee and pastries at Marley Coffee, our hotel serves up the best restaurants in downtown Playa del Carmen.


7:00 am to noon
6:00 pm to 11:00 pm
Combining traditional Italian cuisine with a Playa del Carmen twist, enjoy freshly prepared dishes and small plates served family-style in a lively open kitchen setting for breakfast and dinner.

El Tigre
10:00 am to 11:00 pm
Tequila and tapas pair perfectly at our rustic and authentic Mexican tequila bar. Sit back and embark on a Tequila and Mezcal tasting experience with over 100 different types to try.

Marley Coffee
6:00 am to 11:00 pm
Fuel up on coffee made with grains from the best parts of the world and start blissful mornings on a sweet note with delectable pastries delivered fresh every morning from a local bakery.

Fives Rooftop
7:00 am to 11:00 am
Noon to 11:00 pm
Head skyward for sips and snacks on the sun-kissed Fives Rooftop. Open for lunch, dinner and late-night revelry, the resort's urban rooftop offers poolside lounging, ocean views, and a mix of global cuisine.



Chic Salon In Playa Del Carmen
Complete your wellness retreat with the beauty services and stylings from Show, a Marc Belmonte Salon in Playa del Carmen
Pamper yourself in luxury, The resort's talented staff delivers unforgettable experiences using high-end products to meet and exceed your expectations. From haircuts, blow-drys, manicures, and pedicures, make an appointment for a new you.