What do these rates mean?

* STV Super Specials are STV’s usual SUPER Discounted Special rates, Genuinely and Strictly Only available for Travel Industry Employees resident globally, and are classified as an Employee Benefit. (Available to Airline, Travel Agent, and now Hotel Employees!)

* You must be a Hotel Employee and you must be registered with STV to be able to book our STV Super Special rates (which also allows you to book STV Direct rates). Hotel Employees have their own dedicated registration area on www.stafftravel.voyage/hs 

* Minimum one Hotel Employee per room. You are required to present your I.D. / proof of employment on check-in.

* There is no limit to the number of bookings per year you can book (unless stated otherwise)

* Your Friends and Family cannot book STV Super Special Rates (only STV Direct rates). They can accompany you but must stay in the same room as you (some hotels permit an extra room for Friends & Family and if so this will be stated on the hotel page, but you must always be included in the booking and be staying at the hotel). 

* PAYMENT & CANCELLATION: With STV Super Special rates you only need to pay a very small refundable deposit within 14 days of making your booking, or right away if travelling short notice, and the main balance of the booking is paid direct to the hotel, usually on check-in. It is FREE to cancel or amend dates for your booking, often right up to and including the day of check-in, making these rates great for standby travelers (see each hotels payment & cancellation terms). When you make a booking request with STV Super Special rates and it is  confirmed, you do not need to go ahead with the booking and can cancel immediately without paying a deposit if you wish. 

* Travel Industry Employee rates are known as ON REQUEST. This means you choose your hotel and Super Special rate and submit your booking request through our website and you will receive a response back from the hotel as soon as possible. Because the rate is so highly discounted, the hotel 1st needs to check if they have enough spare rooms to agree to let you pay these exclusive Travel Industry Employee rates. The hotels will often reply to you the same day but be prepared to wait up to 24-48 hours ~ It's worth it!

What do these rates mean?

* STV Direct rates are specially discounted and designed for Travel Industry Employees, now including Hotel Employees, resident globally that cannot find a suitable hotel with an STV Super Special rate on our website and represent the next best thing to Super Special rates.

* STV Direct rates have immediate confirmation in almost 1 million hotels globally and are also bookable by your Friends & Family (unlimitted rooms) resident globally if you accompany them.

* Hotel Employees must be registered with STV and can pay a small $10 annual administration fee (normally $25) to use both STV Direct and STV Super Special rates. Hotel Employees have their own dedicated registration area on www.stafftravel.voyage/hs 

* There is no limit to the number of STV Direct bookings Hotel Employees can book each year.

* With STV Direct rates there is no limit to the number of rooms per booking, however the registered Hotel Employee must make the booking and must be present for at least 50% of the hotel stay.

* PAYMENT & CANCELLATION. With STV Direct rates you pay directly at the time the booking is immediately confirmed. Most hotel rates are fully refundable up to a certain time before check-in (some the same day). See each hotel's payment and cancellation terms.

* Other than STV Super Special rates Travel Industry Employees will unlikely ever find a lower or more discounted rate anywhere.